This Privacy Policy sets out and describes the way in which EnjoyGaming Ltd (“EGL”), (hereinafter also the “Company”; “we”; “us”; “our”) collects and processes the personal information and data the customer (hereinafter also “you”; “your”) provides or is requested to provide to us when using our services.

EGL respects your privacy and is committed to protecting your personal data and processing it in compliance with applicable laws – notably:

• The Isle of Man Data Protection Act 2018;
• The Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) – the ‘GDPR’.

Changes to the Privacy Notice
We reserve the right, at Our complete discretion, to change, modify, add and/or remove portions of this Privacy Policy at any time. You shall be, in advance, informed by Us of any changes made to this Privacy Policy (as well as other terms and conditions relevant to the Site).
We shall also archive and store previous versions of the Privacy Policy for Your review upon request.

Controller
EGL, an Isle of Man incorporated company is the controller and responsible for the personal data being processed. This policy applies to us.

Contact details
Although Our goal is to always be as clear and transparent as possible, if You need any clarification on this Privacy Policy or a specific legal basis, we are relying on to process Your Personal Data for a specific processing operation, we would be happy to provide You with any such information You may need.

Our full details are: nick@solutionshub.im
11-13 Hill Street
Douglas
Isle of Man
IM1 1EF

What information do we collect and why?
We may collect personally identifiable information, such as your name, address, email address, and telephone number when you contact us on our site. If you make a purchase, we may collect data necessary to process your payment, including your payment instrument number (e.g., credit card number) and the associated security code.

Additionally, we may collect technical information about your device and internet connection, such as your IP address, browser type, and operating system. Furthermore, we may gather usage data about how you interact with our website, including the pages you visit, the links you click, and the time you spend on each page.

Information that you provide
We use the information we collect to fulfil your requests, manage your account, and provide support. Additionally, we use it to understand how our services are used, enhance user experience, and develop new features. We also use your information to communicate with you by sending updates, promotional materials, and other relevant information. To process your transactions and prevent fraud, we collect payment information, and we ensure compliance with applicable laws and regulations by using the data collected.

If you fail to provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with Our Services).


Why and how long we process your information
For us to be able to offer you our services, or later being able to follow up on customer support requests, we need to process your personal data. Below is described the overall purposes, on which basis we process your personal data and how long we store such data.

How long we keep your data for?
The criteria We use to determine what is ‘necessary’ depends on the nature of the particular personal data in question. Our normal practice is to determine whether there is/are any specific law(s) applicable to Us (for example license requirement, tax or corporate laws) permitting or even obliging Us to keep certain personal data for a certain period of time (in which case

We will keep the personal data for the maximum period indicated by any such law) and if not, whether there are any laws and/or contractual provisions that may be invoked against Us by You and/or third parties and if so, what the prescriptive periods for such actions are.

Marketing and advertising
We may share information with advertising partners to send promotional messages to you or to show you customized content. We do this to be able to show you offers based on an evaluation of your interests and profile; and to understand how you interact with advertising.

Who we share your information with

Service providers and others
We engage third parties to provide us with services (such as mail service providers, marketing providers, different payment providers. We always ensure that they maintain at least as much data protection for your data as we do.

Other service providers

• Google (mail services, cloud hosting, analytics)
• Dropbox (cloud storage)

Legal Obligations

If required by law or in response to legal requests, we may disclose your information to authorities or other entities as necessary.

Your rights
Since we process your personal data, it is important that you know what rights you have as a customer. Below you'll find information about what rights you have and how they relate to the information that we process.
●      Right of access. You are entitled to request a copy of the personal data we have stored about you, and you are entitled to receive it free of charge. You can send a request for access to your information by email to nick@solutionshub.im

●      Right to rectification. If we have incorrect or incomplete information about you then you are entitled to request that we correct it at any time.

●      Right to erasure. If we process your personal data with your consent, and you choose to withdraw your consent, you have the right to request that that information be deleted.

●      Right to object. When we process your information on the basis of legitimate interest; or we process your information to create a profile for the purpose of determining your interests; you have the right to object to this processing. If you object to such processing, we must either show compelling legitimate reasons that overrides the reasons you stated or stop the processing of your data.

●      Right to lodge complaints with the supervisory authority. If you are not satisfied with how we treat your personal data, we hope you tell us so that we can better manage your trust. Regardless, you always have the right to file a complaint at the competent supervisory authority:

Isle of Man Information Commissioner, P.O. Box 69, Douglas, Isle of Man, IM99 1EQ  Telephone: +44 1624 693260  Email: ask@inforights.im  


● Right to Data Portability. You have the right to move your data from EGI to another         organization of your choice or to download your data. Please email nick@solutionshub.im
     if you wish to exercise this right.   

·       Right to withdraw consent (when we process your data on the basis of consent). Any consent to processing can be recalled at any time. Processed data based on consent will be removed unless there is another legal basis requiring us to continue processing such data. Withdrawal of consent is easiest done by changing your preferences in your profile or by contacting us.

·       Right to Data Restriction. You have the right to ask Us to restrict (that is, store but not further process) Your personal data but only where:

-The accuracy of Your personal data is contested (see the right to data rectification above), for a period enabling Us to verify the accuracy of the personal data; or
-The processing is unlawful, and You oppose the erasure of Your personal data; or
-We no longer need the personal data for the purposes for which they were: collected but You need the personal data for the establishment, exercise or defence of legal claims; or
-You exercised Your right to object and verification of Our legitimate grounds to override Your objection is pending.

Following Your request for restriction, except for storing Your personal data, we may only process Your personal data:
-Where We have Your consent; or
-For the establishment, exercise or defence of legal claims; or
-For the protection of the rights of another natural or legal person; or
-For reasons of important public interest.


Security of your information
We put your personal integrity in first place, and we are working actively so that your personal data is processed with utmost care. We take the measures that are needed to make sure that your personal data is handled safely and in accordance with this Notice and the General Data Protection Regulation and other applicable laws.

Children
Our services are not directed at any one under 18 years of age. We do not consciously collect personal data from people under the age of 18. If you are a parent of a child and become aware that your child has provided personal information to us, please contact us so that you may request to exercise your right of access, rectification, erasure, and / or objection.

Special Category of Personal Data
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). However, from our experience, we may not exclude that You, at your own discretion, send us such data in communication with Us

How we process information on our web site
When you visit our web site, we use certain technologies which allow us to process information about you and how you use our web site. Technologies such as tools which allow us to see how you interact with our web site are not considered as strictly necessary to deliver the service you have requested and as such, we must obtain your consent for us to use these technologies. Often these other technologies are referred to as cookies but other technologies such as local storage; transparent pixels or “web beacons”; JavaScript files which can send information from your device or computer, back to our servers; and information about your device are also used.

EGL, an Isle of Man incorporated company, is the personal data controller responsible for the processing of your personal data. If you would like to exercise any of your data subject access rights or have any other questions relating to this notice; or our activities, please contact our customer service through chat or email on the website, or contact our Data Protection Officer directly using the following email address: nick@solutionshub.im